Artificial intelligence is no longer a futuristic concept in auto retailing — it’s a present-day game-changer poised to reshape how dealerships interact with customers and drive operational effectiveness.
A burst of investment into AI by entrepreneurs, venture capitalists and dealership technology companies over the past few years has resulted in a plethora of new tools available to help dealerships complete a wide variety of tasks such as processing warranty claims, answering customer phone calls and managing inventory levels. AI technology seems to be everywhere in automotive retail, and it’s more affordable and easier to use than ever before.