The automotive industry is evolving fast—and dealerships are being forced to adapt.
In this episode of The Presidio Group’s Podcast “Full Throttle”, host Jason Stein sits down with Scott Gunnell, President of JM&A Group, to break down how AI, data, and shifting consumer behavior are reshaping the dealership model.
From rising cost pressures to the growing role of automation, Scott shares how dealers can stay competitive—and why leveraging data is no longer optional.
They also dive into JM&A’s latest innovation, Gyde, a new platform designed to transform the F&I process using real-time data, AI-driven insights, and personalized customer experiences.
What You’ll Learn:
How AI is changing the dealership experience
Why dealership margins are under pressure
The role of data in improving F&I performance
How personalization (personas) is shaping customer interactions
What dealers should focus on to improve efficiency and profitability
Why the auto industry continues to show resilience
Key Topics Covered:
Introduction of Gyde (Guiding Your Dealership Experience)
AI-powered decision making in F&I
Cost reduction and operational efficiency
Dealer strategies for navigating margin compression
Industry outlook and growth projections
About the Guest:
Scott Gunnell is the President of JM&A Group, a leading provider of F&I products, training, and dealership performance solutions. With decades of experience, Scott is at the forefront of helping dealers adapt to a rapidly changing automotive landscape.