Ryan shares how he balances rapid expansion with family values, why 95% of his promotions come from within, and what it really takes to preserve a people-first culture while scaling across brands and markets. He also dives into:
Betting on brands like Mitsubishi & Infiniti for long-term growth The EV transition, tax incentives, and what consumers really want The role of AI & tech in service, sales, and customer experience How LaFontaine invests in technicians — with some earning $300K+ a year His passion for Detroit football and why he became a Lions superfan on ESPN
Whether you’re in the automotive industry, leading a fast-growing business, or just want a behind-the-scenes look at dealership leadership at scale, this conversation is packed with lessons on culture, technology, and the future of mobility.